Our process

Creativa follows a design process proven by hundreds of our happy online design customers. An account manager first evaluates your design needs, communicating your preferences to the online graphic designer team. Designers, illustrators and programmers combine to optimize image diversity and effectiveness.

Our approach allows us to meet tight deadlines with ease. Our team makes revisions or starts new projects at short notice. Whatever your marketing or branding needs, our team is here to help

Once you have found the design service that is right for you, pay as little as $99 online to start the project. Once payment is transferred, we will contact you to begin design selection. If you have any doubts or are interested in a special customized quote, please contact us.

You will receive a brief survey that, once completed, will allow us to better understand  your business, your preferences and your mission. 

After you fill out the survey form and return it to us, your personal account manager will reach out to you, answer all your questions and liaise directly with the graphic designers on your behalf. Three days later, you’ll receive your initial customized design concepts.

First, you will receive several different design concepts. Of these, you can let your account manager know which you prefer and why. While most of our clients find the design they want on the first presentation, our commitment to 110% customer satisfaction means you are entitled to unlimited concepts.

In two days we will send you another presentation until you are completely satisfied.


After you’ve decided on your concept, you will receive four to seven versions of the original within one business day. The revisions are improvements based on your preferences and can be modified — unlimited, within reason — until you find your ideal design. This stage normally takes two to three days, and you can expect your new logo in just 10 days.

Once you have selected your final design, you will receive all the according images and you will be the sole owner of the copyright for your design. You just have to pay the remaining balance and finalize the process.

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