Terms and Conditions of Use

Terms and Conditions of Use

A graphic design agency that you can trust.

By using any website, domain, service, application or product owned or operated by Creativa arabia signing up as a client or user of any Service, you agree to be legally bound by these Terms and Conditions of Use (these Terms), including those terms and conditions incorporated by reference. We may revise these Terms at any time by updating this posting. You should visit this web page periodically to review these Terms and Conditions, because they are binding on you.

You acknowledge and agree that we shall have the right (but not the obligation) in our sole discretion, to pre-screen, refuse or remove any project and/or user provided content that violates these Terms or is otherwise objectionable, including, without limitation, projects or content that are illegal, obscene, indecent, defamatory, incites religious, racial or ethnic hatred, or violates the rights of others. Activity that is brought to our attention which appears in our sole judgment to violate the law will be brought to the attention of the proper authorities. You acknowledge, consent and agree that we may access, preserve, and disclose your account information and content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms; (c) respond to claims that any content violates the rights of third-parties; (d) respond to your requests for customer service; or (e) protect our rights, property, or safety of the rights, property, or safety of our users or the public.

Description of Services

Creativa arabia and its parent company, offer graphic design services for its international client base.

Order Downpayment

We charge only $99 per product to initiate the design process. Due balance will be required at the end of the project or when intermediate milestones are achieved. Please note that Paypal may show a discounted amount for the due balance. This is only an administrative feature to reflect the initial deposit amount. Discounts are not available unless previously agreed with our team members.

Refund Policy

We only require downpayment to get your project started. If you are not satisfied with the initial presentation provided by us, you may request a refund within 7 days of project start. If we receive your refund request after that period we won´t be able to process it but you will still be working under our 110% guarantee policy that entitles you to receive unlimited concepts and revisions until final approval on our designs.

In addition, refunds are only available to the actual Client for whom the design was created. No refund is available for design firms or for those who order our design services on behalf of another entity. Furthermore, you shall forfeit the right to the refund outlined above if you request additional revisions to any of the initial concepts. You shall also forfeit the right to a refund if you do not respond in a timely manner to a status notification from us. Additionally, you acknowledge that you will have no right (express or implied) to use any of the work produced by us, nor will you have any ownership interest in or to the same.

Copyrights & Trademarks

All the rights of the logo design and logo artwork Creativa arabia has created and designed for specific client belong to the client for which it was designed. creativa arabia does not hold any rights to the logo design created for a client.

Creativa arabia does not file a trademark application with respect to the logos designed for its client. The client is free to register as a trademark the logo design created for it by Creativa arabia.

In the event that payment for any design is not made in accordance with the payment policies of Creativa arabia., then all of client´s rights in and to the logo design created for it, including any trademark property, will immediately revert back to Creativa arabia.

Creativa arabia warrants that its designs are of its own creation and are not copied from or inspired by existing designs or trademarks but does not warrant that a design the same as or similar to that designed by it, but of which it was not aware at the time of its creation, does not exist.

If for some coincidental reason a logo designed or web designed by Creativa arabia looks identical to another party´s logo, Creativa arabia will provide a free redraw session with a new set of logos.


Creativa arabia uses PayPal or Stripe to process your payment. Stripe is a level 1 PCI compliant payment processor, the most stringent level of certification available. We do not retain your credit card information on our server.

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